Domestic Helpers & Nanny Services for Expats: Key Tips Before Hiring

Domestic helpers and nannies are often the first major decision expat families face when settling in Vietnam. From understanding local expectations to navigating contracts, childcare routines, and cultural differences, finding trustworthy household support can feel overwhelming — especially in the early months of adjusting to Ho Chi Minh City.

This guide simplifies everything you need to know: real costs, common service types, household responsibilities, safety checks, and insider tips to help you avoid costly mistakes. Whether you need a part-time helper, a live-in housekeeper, or a full-time nanny, here’s how to confidently choose the right support for your family’s daily life.

Domestic Helpers & Nannies in Vietnam — What Expat Families Should Know

Domestic helpers and nannies in Vietnam play an essential role for many expat families navigating busy routines in Ho Chi Minh City. While hiring household support is common among local families, expats often find it especially helpful for maintaining work–life balance, building stability at home, and easing the transition into a new culture.

But choosing the right helper goes far beyond availability — it requires understanding daily responsibilities, realistic expectations, communication styles, and the cultural norms that shape employer–employee relationships in Vietnam. Below is what every expat family should know before hiring.

Understanding the Types of Household Help

Vietnam offers a wide range of nanny services, maid services, and childcare options designed to match different lifestyles and budgets. Understanding each type helps expat families make informed decisions from the start.

1. Part-Time Helper

A part-time helper typically works 2–4 hours a day, focusing on cleaning, laundry, dishwashing, and basic household tasks.

Ideal for: Single expats, couples, or families who only need light, flexible support.

2. Full-Time Nanny

A full-time nanny provides consistent childcare, including meal preparation for kids, school pick-up, supervision, and daily routines. Many expat parents rely on full-time nannies for stability and emotional comfort for their children.

Ideal for: Families with young children or demanding work schedules.

3. Live-In Helper

A live-in helper stays in the home and manages day-to-day household duties, sometimes combined with childcare, depending on your agreement.

Ideal for: Larger homes, families with elderly members, or households requiring flexible, round-the-clock support.

4. Specialized Childcare Providers

These providers offer more advanced or structured care, often with skills in:

• bilingual babysitting
• developmental learning activities
• infant care
• special needs support

Ideal for: Families seeking professional, skill-based childcare.

Choosing the right category early on ensures a smoother hiring process and helps prevent misunderstandings or mismatched expectations later.

What Does a Domestic Helper or Nanny Usually Do?

While responsibilities can vary, most domestic helpers and nannies in Vietnam provide essential support that keeps expat households running smoothly. Typical tasks include:

• Daily cleaning – maintaining a tidy, safe, and comfortable home
• Laundry & ironing – ensuring clothes are ready and well cared for
• Meal prep for children – nutritious meals suited to family preferences
• Basic household management – organizing spaces, keeping supplies stocked
• Childcare & supervision – guiding routines, school runs, and playtime
• Grocery shopping – sourcing ingredients and household essentials
• Light cooking – preparing simple meals or snacks
• Maintaining home organization – keeping rooms and belongings in order

To prevent misunderstandings, create a clear job description, set expectations upfront, and provide consistent feedback. Vietnamese helpers thrive on clarity, structure, and communication — and investing in these steps helps your family enjoy a smoother, stress-free household.

The Real Costs: What Expats Typically Pay in Ho Chi Minh City

Understanding the cost of domestic helpers and nannies is essential for any expat family planning a stable household. Prices can vary depending on experience, location, and whether your helper lives in or out.

Average Monthly Cost Guide:

• Part-time helper: 3,000,000 – 6,000,000 VND
• Full-time nanny: 7,000,000 – 12,000,000 VND
• Live-in helper: 8,000,000 – 15,000,000 VND
• Specialized nanny services: 12,000,000 – 20,000,000+ VND

Many families also provide meals, accommodation (for live-in helpers), and holiday bonuses — especially during Lunar New Year (Tết). When budgeting, consider the helper’s role, experience, and scope of work. Investing in reliable domestic help ensures peace of mind, smoother daily routines, and long-term stability for your family — often worth the slightly higher cost.

Where Can Expats Find Trusted Helpers?

Finding reliable domestic helpers and nannies in Vietnam can be challenging, especially for newcomers who are unfamiliar with local practices. Because quality varies widely, many expat families turn to trusted sources to reduce risk and save time. Reliable agencies and networks help with:

• Background checks – ensuring past employment and credibility
• Training verification – confirming skills in childcare or housekeeping
• Trial periods – testing compatibility before committing
• Contract setup – clarifying duties, salaries, and expectations
• Replacement options – support if the helper leaves

Popular options include:

• Reputable Domestic Help Agencies – Offer housekeepers, nannies, babysitters, and home care assistance with verified profiles.
• Expat Community Groups – Facebook and online forums provide personal recommendations, though quality can vary.
• Personal Referrals – Many helpers move between families via word-of-mouth, often the safest and most reliable source.
• Apartment & Serviced Apartment Systems – Many residential buildings in Thảo Điền, District 7, Phú Nhuận, or Bình Thạnh maintain internal referral lists, providing vetted options for busy expats.

Using a combination of these sources helps expat families find trustworthy helpers faster, reduce risk, and ensure a smooth household experience from the start.

Cultural & Lifestyle Expectations to Understand

Building a successful relationship with domestic helpers and nannies in Vietnam goes beyond job duties — understanding cultural norms is key. Awareness of these expectations can prevent misunderstandings and create a harmonious household.

• Helpers Value Stability – They do best with clear expectations, consistent routines, and respectful communication.
• Verbal Agreements & Written Contracts – Informal arrangements are common, but a contract ensures clarity and protects both sides.
• Overtime & Privacy Boundaries – Set work hours, time off, and personal space early to avoid confusion.
• Respect & Kindness Matter – Politeness, appreciation, and understanding foster a positive work environment.
• Family Involvement – Treat helpers as partners in childcare to build collaboration and smoother household life.

By embracing these cultural insights, expat families can enjoy long-term, respectful, and effective partnerships with their household support.

Safety First: Essential Checks Before Hiring

When it comes to childcare, nothing is more important than safety. Every expat family should take these steps to ensure peace of mind and a secure home environment:

• Background Checks – Request references from previous employers or rely on reputable agencies.
• Trial Period – 3–7 days to assess cleanliness, punctuality, communication, childcare skills, and routine compliance.
• Clear Contracts – Include salary, duties, live-in arrangements (if applicable), days off, and termination notice.
• Safety Training – Verify CPR, basic first-aid, hygiene, and emergency awareness. Provide or fund a short course if needed.
• Child Interaction Check – Observe warmth, patience, communication, and safety awareness.

Tip: Combining these steps creates a safer, more harmonious household and builds long-term trust with your Domestic Helper or Nanny.

Managing Household Staff With Respect & Clarity

Once you’ve hired a domestic helper or nanny, the relationship becomes part of your daily life. Good management not only ensures smooth routines but also builds loyalty and happiness for both sides.

• Set Clear Routines: Define cleaning schedules, meal prep times, kids’ routines, and task priorities. Clear expectations help daily life run smoothly.
• Regular Check-ins: Hold weekly or bi-weekly conversations to maintain transparency and address small issues before they grow.
• Reward Consistency: Recognize reliability and hard work to encourage long-term commitment.
• Provide Tools & Supplies: Equip your helper with quality cleaning and childcare supplies to ensure tasks are done efficiently.
• Respect Off Days: Honor fixed rest days to maintain morale and energy.
• Maintain Professional Boundaries: Balance kindness with professionalism to foster trust, respect, and a harmonious household environment.

Tip: Investing time and clarity upfront turns your helper into a trusted household partner, ensuring a harmonious home for your family.

Common Pain Points for Expats — And How to Solve Them

Hiring domestic helpers and nannies can be life-changing, but expat families often face common challenges. Here’s how to address them effectively:

1. Hard to Find Trustworthy Helpers – Use verified agencies, referrals, and trial periods.
2. Unclear Responsibilities – Provide a clear written job description upfront.
3. Cultural Misunderstandings – Communicate gently and set expectations early.
4. Safety Concerns – Conduct background checks, observe interactions, and confirm basic training (CPR, first aid).
5. Helpers Leaving Suddenly – Build rapport, offer fair pay, respect rest days, and maintain regular communication.

Tip: Addressing these pain points proactively ensures smoother daily routines, peace of mind, and long-term stability for your family when working with Domestic Helpers & Nannies.

Long-Term Benefits of Hiring the Right Helper

Hiring the right domestic helper or nanny transforms daily life for expat families. Benefits include:

• Smoother daily routines — tasks and schedules run efficiently.
• Safer childcare — peace of mind knowing your children are cared for responsibly.
• Emotional support — helpers become reliable partners in family life.

• Less stress during busy periods — focus on work, errands, or personal time.
• More quality family time — enjoy rest, bonding, and leisure together.
• Easier long-term living in Vietnam — feel settled, supported, and at home.

Many expats say that finding a trustworthy domestic helper or nanny is one of the most important factors in truly feeling at home in Ho Chi Minh City, turning a temporary stay into a fulfilling long-term experience.

Read more: Long-Term Living in Vietnam: A Settling Guide for Expats & Families

Conclusion

Hiring the right domestic helpers and nannies can truly transform your expat experience in Vietnam. From smoother daily routines to safer childcare, emotional support, and more quality family time, the right helper helps you feel settled, supported, and confident in your new home.

By setting clear expectations and choosing carefully, expat families can build trusting relationships that make life in Ho Chi Minh City smoother and more enjoyable.

When it comes to creating the right environment for your family and helpers, having the perfect home makes all the difference. JHouse is here to help you find an ideal apartment or house in HCMC, so your family can live comfortably, and your domestic helpers can support you effectively.

JHouse Content Team

The in-depth content development team on housing services for foreigners & Vietnamese in Vietnam. The content is simple, easy to understand, and logically arranged to bring readers useful topics and information from real experiences.